- How to connect your Apple watch to the Calex Smart app
- How to connect the Calex Smart video doorbell
- Can I let multiple people control my smart items with the app?
- The promised service life of the LED lamp is not achieved, how is this possible?
- Will my Calex Smart lamps work with my current dimmer switches?
- What to do when your Calex Smart items are offline
- What happens to my Calex Smart products in the event of a power failure?
- How to connect your smart bulbs/devices to the app
- Where can I find my account number?
- What does the button on the cord of the Calex Smart Ambient Light do?
Top 10 subjects
All you need to know
Calex Smart Home
Need help with setting up your Smart Home product, or do you have questions about using it? Have a look here to see if your question is listed.- Can I control my connected bulbs separately with the Smart Remote?
- Can I save the images from my Smart Camera?
- Can you control all your Calex Smart devices when you’re not home?
More Calex Smart Home
General
Have a question but don’t know if the answer is here? Take a look at the frequently asked general questions. Didn’t find what you were looking for? Navigate through the menu on the left to find different topics that can help you find what you need.- Why do your prices differ from the prices in stores?
- Where can I follow you on social media?
- Where can I buy your Calex products?
More General
Glossary
Below please find descriptions of several light units that you may come across, e.g. on the packaging of a lighting product. These light units may be related to the brightness of the light, its spread, the use of light etc.More Glossary
Troubleshooting
Having difficulties with your Calex light source? We offer different solutions for troubles right here. In the event you can’t find the problem you are experiencing in this topic, please contact us so we can find you an appropriate solution.More Troubleshooting
Use related questions
Would you like to know how to make full use of your Calex light sources? Or do you have another question related to usage? Find your answer here.- Energy consumption of a LED lamp
- Compatibility of dimmers and lamps
- Which dimmer should be used in combination with LED lighting?
More Use related questions
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We'd like to help you
Calex is doing everything in its power to deliver quality products. However if you are not completely satisfied with a product, please let us know. Fill out the complaint form as completely as possible and we are going to help you out. After all, resolving your complaint is the key to improving our products, organization and service.
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